Home > Policies


  • We accept Visa, MasterCard and American Express.
  • We do not ship anything C.O.D. or to AFO FPO addresses.
  • We will not charge your credit card until your order ships.

pricing & Product Availability
  • Prices are subject to product availability and subject to change without notice.
  • All specials and promotions are ‘while supplies last’ and may be withdrawn at any time.
  • We reserve the right to limit quantities on sale items.


Cancellation requests must be received prior to your order shipping. Once an order has shipped we cannot cancel it. We will notify you if we can or cannot cancel your order.


All products sold by Pro Floor Supply are covered by the manufacturer’s warranty to be free from defects. If you receive an item that proves to be defective, we must be notified within 14 days of the date of your invoice. We will be happy to exchange or repair the item for you, according to the terms of the manufacturer’s warranty.


Pro Floor Supply is not liable under any circumstance for any damages due to carrier shipping delays, natural disasters, system downtime, or product failure or defect. We will do everything in our power to provide our customers the best service possible.

Pro Floor Supply LLC is not responsible for any indirect, incidental or consequential damages arising from or relating to its sale of any products. Under no circumstances shall any liability of Pro Floor Supply LLC arising out of or relating to the transaction set forth in this invoice exceed the total cost of the products included in the invoice and paid for by the purchaser / buyer. Purchaser must notify the seller of all claims for defective products or damages or injuries as a result of use of any products sold by Pro Floor Supply LLC within 24 hours of receipt of merchandise. Purchaser agrees that failure to notify seller, in accordance with this provision, relieves Pro Floor Supply LLC of any and all obligations, liability and all claims or litigation of the purchaser and any third parties. Nothing in this section shall suggest or otherwise cause the seller to have any liability in any claims or injuries other than those warranted explicitly by the seller.” Buyer agrees to indemnify seller for all third party claims under this section. Purchaser indemnifies Pro Floor Supply LLC from all claims brought against them from any third parties. All other warranties, whether expressed or implied, are disclaimed; including the implied warranties of merchantability and fitness for a particular purpose.